Politique de confidentialité

 

Privacy Policy for Jinny’s Cakes
Effective Date: 8 September 2025

At Jinny’s Cakes, we’re committed to protecting your privacy and handling your data with care. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.jinnycakes.com, place an order, or interact with us online.

1. Who We Are
Business Name: Jinny’s Cakes
Trading Name: Jinny’s Cake Decorating Supplies
Website: www.jinnycakes.com
Email: info@jinnycakes.com
Business Location: Wexford, Ireland

Our website is hosted securely on the Shopify platform.

2. What Personal Data We Collect
We may collect the following information:

  • Order & Contact Info: name, email address, phone number, billing/delivery address

  • Payment Details: payment information (processed securely via Shopify Payments or PayPal – we do not store card details)

  • Account Info: login details if you register an account

  • Technical Data: IP address, browser, device type, cookies

  • Marketing Preferences: if you opt into our newsletter or promotional texts

  • Social Media Interactions: messages, mentions, or tagged content on platforms like Instagram, Facebook, TikTok

3. Why We Collect Your Data
We use your data to:

  • Process and dispatch your orders

  • Contact you with order updates or queries

  • Respond to customer service enquiries

  • Provide personalised offers (if you opt in)

  • Improve our services and website

  • Comply with legal obligations (e.g. VAT, customs, bookkeeping)

4. Sharing Your Data
We do not sell your data. We only share necessary information with:

  • Shopify – website platform and order processing

  • Payment processors – Stripe, PayPal, Shopify Payments

  • Delivery couriers – An Post, DPD, Royal Mail, or other shipping partners

  • Email providers – for newsletters and updates (e.g., Klaviyo)

  • Legal or regulatory bodies, if required by law

All partners comply with GDPR and have strong data protection policies in place.

5. Your GDPR Rights
If you live in the EU or UK, you have the right to:

  • Access a copy of your personal data

  • Request a correction or update

  • Request deletion ("right to be forgotten")

  • Object to or restrict processing

  • Withdraw marketing consent at any time

  • File a complaint with the Data Protection Commission (Ireland)

To exercise your rights, contact us at info@jinnycakes.com.

6. How Long We Keep Your Data
We retain your data:

  • While your account is active or as long as needed to fulfil your order

  • For legal and tax purposes – typically up to 6 years

  • Until you request deletion, where applicable

7. Cookies & Tracking
Our website uses cookies to:

  • Keep your cart contents saved

  • Allow login and site functionality

  • Monitor traffic and improve your experience

  • Provide personalised offers (if consented)

You can manage your cookie preferences through your browser.

8. How We Protect Your Data
We follow best practices to secure your data:

  • SSL encryption on all pages

  • Shopify’s PCI-compliant checkout

  • Restricted staff access

  • Regular data reviews and updates

While no system is 100% secure, we take every reasonable step to protect your information.

9. Contact Us
Got questions about your data or privacy?

Jinny’s Cakes
Email: info@jinnycakes.com
Instagram: @jinnys_cakes
Website: www.jinnycakes.com